Reviews app for Salla stores

Photo and video reviews, collected on WhatsApp.

When an order is delivered, Trustni sends your customer one WhatsApp message. They rate it in under a minute, add a photo or a video, and the review shows on your product page.

Works with any Salla theme. Arabic and English. No code.

A Salla product page with Trustni's star rating
Built onSalla App StoreWhatsApp Business PlatformVerified Meta Tech Provider

Delivered, asked, reviewed, published. On its own.

You choose how long to wait after delivery and the hours messages may go out. Trustni does the rest.

  1. Hi Sarah, your order #1042 was delivered. How was it?

    Rate your order
    01

    One message on WhatsApp

    From your own business number, with a link. No app, no sign-up. Email if there is no WhatsApp.

  2. The review form: a customer adding photos
    02

    A review in under a minute

    Stars, a few words, and photos or a video straight from their phone.

  3. A category page with star ratings under each product
    03

    Live on your store

    On the product page, and as stars under every product in your category pages.

The customer reviews panel with photo reviews

A customer’s photo sells better than your product shot.

Photos and video
Customers take photos and videos of what they bought, right from their phone.
Coupons
Collect more reviews by offering a coupon.
You decide what goes live
Publish reviews automatically, or check each one first.

It should look like your store, not like a plugin.

Five styles, ready colour palettes and your own fonts, light or dark. Every change shows live before you save.

Widget style: Depth
Depth
Widget style: Sticker
Sticker
Widget style: Soft
Soft
Widget style: Clay
Clay
Widget style: Paper
Paper

Set it up in minutes. Check it in seconds.

The dashboard home: reviews collected, average rating and reviews per day
  • Publish or reject each review in one click.
  • Design the widget with a live preview, in Arabic or English.
  • See what’s working: requests sent, reviews in, photos and videos.

A verified Meta Tech Provider.

We connect your store to WhatsApp through Meta’s official WhatsApp Business Platform. Messages go from your own business number, never through unofficial tools that put your number at risk.

Before you install

Do I need a WhatsApp Business number?

To send on WhatsApp, yes. You connect your own number and we walk you through it. Without one, review requests go by email.

Will it work with my theme?

Yes. It works with any Salla theme, and you control its style, colours and fonts.

Can I choose which reviews appear?

Yes. Check each review yourself, or publish automatically and pick the lowest star rating that goes live.

What about my past orders?

In your first 30 days you can ask customers from recent delivered orders for a review, in one click.

How long does setup take?

A few minutes: install the app, pick a style, connect WhatsApp or email.

Your customers are happy. Let them show it.

Start with your next delivered order.

Get started